At Best Gardening Gear, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you can return the item within 30 days of receipt for a full refund or exchange.
**Return Guidelines:**
1. Items must be in original condition, unused, and in their original packaging.
2. Please include a copy of your receipt or proof of purchase with the return.
3. Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
**How to Initiate a Return:**
– Contact our customer service at 646-752-2142 or email us at [email protected] to initiate the return process.
– We will provide you with a return authorization and further instructions.
**Refund Process:**
Once we receive your returned item, we will inspect it and process your refund within 7-10 business days. Refunds will be issued to the original payment method.
Thank you for shopping with Best Gardening Gear!